Community Guidelines

Community Guidelines for HobbyHorse Academy

At HobbyHorse Academy, we are committed to fostering a safe, inclusive, and respectful environment for all users. These Community Guidelines outline the standards expected of our users and help ensure compliance with Google Play Console policies, Families Policy, and other relevant regulations. By participating in our platform, all users agree to adhere to these guidelines.


1. Respectful Communication

  • Treat all users with kindness and respect, regardless of their background, beliefs, or opinions.
  • Bullying, harassment, hate speech, or discriminatory language of any kind is strictly prohibited.
  • Avoid using offensive, obscene, or inappropriate language in any form of communication (e.g., chat, posts, or comments).

2. Safe and Appropriate Content

  • Only share content that is suitable for users of all ages, especially children. This includes:
    • No explicit, violent, or sexually suggestive content.
    • No content that promotes or glorifies self-harm, drug use, or other harmful behaviors.
  • All user-generated content (e.g., posts, images, or comments) must comply with these guidelines. Moderators may remove any inappropriate content.

3. Privacy and Security

  • Protect your own privacy and respect the privacy of others:
    • Do not share personal or sensitive information, such as addresses, phone numbers, or passwords.
    • Do not impersonate others or create fake accounts.
  • Members under the age of digital consent in their country (13 to 16, see our Community Guidelines) need the permission of a parent or guardian to use the platform. Parents should keep an eye on their child’s activity on the platform.

4. No Spam or Misuse

  • Do not spam other users with unsolicited messages, advertisements, or irrelevant content.
  • Avoid excessive self-promotion or the use of the platform solely for commercial purposes unless authorized by HobbyHorse Academy.
  • Do not engage in phishing, scamming, or attempts to gain unauthorized access to accounts.

5. Fair Play and Integrity

  • Participate in competitions, activities, and challenges honestly and fairly.
  • Cheating, exploiting bugs, or any behavior that undermines the spirit of fair play is not allowed.
  • Report any suspicious activity or rule violations to the moderation team.

6. Compliance with the Law

  • Do not share or promote content that violates local or international laws, such as illegal activities or copyrighted material without permission.
  • Users under the age of 18 must have parental or guardian supervision when engaging in certain activities.

7. Moderation and Reporting

  • Our platform employs active moderation to ensure compliance with these guidelines.
  • If you encounter content or behavior that violates these guidelines, use the Report feature to notify our moderation team.
  • Moderators reserve the right to remove content or suspend accounts that violate the guidelines.

8. User Responsibilities

  • Users are responsible for the content they create and share.
  • Keep your account secure and do not share login credentials with others.
  • By using the platform, you agree to abide by these guidelines and any updates or changes made to them.

9. Consequences of Violating Guidelines

  • Violations of these guidelines may result in:
    • Warnings or temporary account suspension.
    • Permanent account termination for severe or repeated violations.
    • Removal of inappropriate content without prior notice.
  • HobbyHorse Academy reserves the right to enforce these consequences at its sole discretion.

10. Photos, Faces and Fair Play

Updated 24 October 2026.

  • Faces: the law has rules for photos of young members. If you are under the age for your country, faces on your photos are covered automatically with a blur or a heart, unless a parent allows it by email. Side faces, faces from behind, riders far away and horse photos are always fine.
  • Age by country (from this age, faces can be shown): 13 in the UK, USA, Canada, Australia, New Zealand, Sweden, Finland, Denmark, Norway, Iceland, Belgium, Estonia, Latvia, Malta and Portugal; 14 in Austria, Italy, Spain, Bulgaria, Cyprus and Lithuania; 15 in Slovenia, Czechia, France and Greece; 16 in Germany, the Netherlands, Poland, Ireland, Switzerland, Croatia, Hungary, Luxembourg, Romania, Slovakia, Liechtenstein and all other countries.
  • Be honest: give your real age and country and do not try to uncover faces. If someone clearly gave a wrong age, please report them.
  • Photo contest: one account per person, only your own photos, and no asking for hearts with extra accounts.
  • Ambassadors: post only on your own accounts, be kind, always mention Hobby Horse Academy or Hobby Horse Clothing, and never post fake views or fake reviews.
  • Chat: some words are not allowed and messages with them are not sent. Pin only messages that help everyone. Report anything that feels wrong.
  • Moderators can remove content and block accounts. Changes to these rules suggested by moderators go live only after other team members approve them.

11. Updates to the Guidelines

We may update these Community Guidelines periodically to reflect changes in regulations or platform features. Users will be notified of significant updates.


Contact Us

If you have questions, concerns, or need clarification about these guidelines, please contact us at [email protected].